Get in Touch
Have questions about our platform? Want to discuss your event needs? We'd love to hear from you.
Send us a Message
Fill out the form below and we'll get back to you within 24 hours
Contact Information
Reach out to us through any of these channels
Email Support
support@airbase.fm
24/7 support available
Live Chat
Available Mon-Fri, 9AM-6PM EST
Average response: < 2 minutes
Sales Inquiries
sales@airbase.fm
For pricing and enterprise solutions
Office Hours
When you can expect to hear back from us
Email Support
24/7 - Response within 24 hours
Live Chat
Mon-Fri, 9AM-6PM EST
Sales Calls
Mon-Fri, 9AM-5PM EST
Quick Links
Find answers to common questions
Frequently Asked Questions
Quick answers to common questions
How quickly will you respond?
We aim to respond to all inquiries within 24 hours. Live chat is available during business hours for immediate assistance.
Do you offer custom pricing?
Yes! We offer special rates for educational institutions and non-profit organizations. Contact us to learn more.
Can I schedule a demo?
Absolutely! We'd be happy to show you around our platform. Just let us know your preferred time and we'll set it up.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers for enterprise customers. All payments are processed securely.
Do you offer training?
Yes! We provide free onboarding and training sessions for all new customers. Additional training is available for enterprise clients.
Is there a minimum contract?
No! We operate on a pay-per-ticket model with no minimum commitments. You only pay when you sell tickets.